Frequently Asked Questions
Have questions about roofing, siding, gutters, or working with Big Fish Roofing? Browse our most frequently asked questions below, or call us at (724) 954-3827 and we will be happy to help.
More questions
Who is the best roofing company in Pittsburgh?
That depends on your roof, but here is what you can check about us. Big Fish Roofing is a GAF Master Elite contractor and holds GAF’s 3 Star President’s Club award, the highest contractor recognition GAF gives. That status lets us register GAF’s Golden Pledge warranty, which covers workmanship for up to 25 years and materials for up to 50 years. We hold Pennsylvania contractor license #119464 and offer free drone roof inspections.
How do I get an estimate?
Book a free drone inspection online or call (724) 954-3827. A Big Fish project manager inspects your roof, often with a drone, and gives you a written estimate with no obligation.
Do you help with insurance claims?
Yes. You file the claim with your insurer. We document the damage with photos and drone images and send supplements to your insurer when the adjuster’s estimate leaves out work the roof needs. Insurance usually covers sudden damage from hail, wind or fallen trees, not wear from age, and you are responsible for your deductible.
What areas do you serve?
We serve Pittsburgh and Western Pennsylvania from our office at 202 W Bridge Dr in Morgan, including Bethel Park, Carnegie, Mt. Lebanon, Upper St. Clair and Bridgeville. For homes in Central or Eastern Pennsylvania, our sister company Greenawalt Roofing handles the work.
What warranty comes with a new roof?
Every residential roof replacement includes our in-house workmanship warranty for 12 years from installation. With the GAF Golden Pledge warranty, workmanship is covered for up to 25 years and materials for up to 50 years, including the leak barrier, roof deck protection and ridge cap shingles. Full terms are on our warranties page.
What areas does Big Fish Roofing serve?
Big Fish Roofing serves homeowners and businesses throughout western Pennsylvania, including Pittsburgh and surrounding communities in Allegheny, Washington, Westmoreland, Butler, and Beaver counties, as well as parts of New Jersey and Delaware.
How do I get a free roofing estimate?
Getting a free estimate is simple. Call us at (724) 954-3827, fill out the contact form on our website, or request an appointment online. One of our project managers will visit your property, assess your needs, and provide a detailed, no-obligation estimate.
What types of roofing do you install?
We install asphalt shingles, metal roofing, slate, tile, flat roofing systems (TPO, EPDM, modified bitumen), and standing seam metal roofs. Our team helps you choose the best option based on your budget, preferences, and local climate.
How long does a roof replacement take?
Most residential roof replacements are completed in one to three days depending on the size and complexity of the project. We work efficiently to minimize disruption while maintaining the highest quality standards.
Do you handle storm damage and insurance claims?
Yes. We specialize in storm damage restoration and work directly with your insurance company throughout the entire claims process. Our team documents the damage, helps you file the necessary paperwork, and advocates to ensure you receive fair compensation.
Are you licensed and insured?
Yes. Big Fish Roofing is fully licensed and insured. We carry comprehensive general liability insurance and workers’ compensation coverage to protect our clients and crew on every project.
Are you GAF certified?
Yes. Big Fish Roofing is a GAF Master Elite contractor, a distinction earned by only 2% of roofing companies in North America. This certification means we meet GAF’s strict standards for quality, reliability, and ongoing training, and allows us to offer enhanced warranties including the GAF Golden Pledge warranty.
What warranties do you offer?
We provide manufacturer warranties on all materials. As a GAF Master Elite contractor, we offer GAF’s Golden Pledge warranty — one of the strongest roofing warranties available, covering both materials and workmanship. We also back our work with our own workmanship guarantee.
How much does a new roof cost?
Roof replacement costs vary based on the size of your home, roofing material, job complexity, and current material pricing. We provide detailed, transparent estimates so you know exactly what to expect. Contact us for a free inspection and quote.
What are the signs I need a new roof?
Common warning signs include missing, curling, or cracked shingles; granules accumulating in your gutters; water stains or leaks inside your home; sagging roof sections; and a roof that is 20 or more years old. Contact us for a free inspection if you notice any of these.
Do you offer financing?
Yes. We offer flexible financing options to help make your roofing, siding, and gutter projects more affordable. Our team can walk you through available payment plans and help you find a solution that fits your budget.
Do you install siding?
Yes. We offer comprehensive siding services including installation, repair, and full replacement. We work with vinyl, fiber cement (James Hardie), wood, and engineered wood siding to enhance your home’s curb appeal and energy efficiency.
What gutter services do you provide?
We offer complete gutter services including new gutter installation, gutter repair, gutter cleaning, and gutter guard installation. Properly functioning gutters are essential to protecting your home’s foundation and preventing water damage.
Do you offer commercial roofing?
Yes. Our commercial roofing division handles projects of all sizes, from small retail locations to large commercial facilities. We offer flat roofing, metal roofing, and TPO/EPDM systems throughout our service area.
How do I prepare for a roof replacement?
Before installation day, clear fragile items from your attic, move vehicles out of the driveway, and let neighbors know about the work. Our crew will protect your landscaping and thoroughly clean up all debris when the job is complete.
Why choose Big Fish Roofing?
Big Fish Roofing combines local expertise with the resources of a larger company. We are committed to quality craftsmanship, transparent pricing, and exceptional customer service. As a GAF Master Elite contractor with hundreds of five-star reviews, we treat every project as if it were our own home.
Ready to Get Started?
Contact Big Fish Roofing today for a free inspection and no-obligation estimate. We serve Pittsburgh and all of western Pennsylvania.
