Our Quality & Satisfaction Guarantee is For Your Peace of Mind

We want your final product to be of the highest quality, so we employ strict standards of work quality.

Additionally, we offer this satisfaction guarantee to all customers to deliver ultimate peace of mind with your Big Fish experience.

If you’re not satisfied with the quality of work we’ve done, we will issue you a fast and full refund when the following conditions are met:

• Contact The Big Fish Contracting Co., in writing, within 7 days of project completion, stating the specific details of your complaint and,
• Allow us the opportunity to provide you with a satisfactory solution.
• Send written complaint to The Big Fish Contracting Co., 3000 Industrial Blvd, Suite B, Bethel Park, PA 15102 OR send an email to mailto:office@thebigfishco.com

If we fail to solve your written complaint in a satisfactory manner, within 30 days of receiving your complaint, The Big Fish Contracting Co. will promptly issue you a full refund, in the form of a check, mailed to your residence.

See full details of our guarantee in print at our local office or on our terms page.